Skills of an Administrative Assistant

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Course Content

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Module 1 3 Lessons
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Personal Best; Professional Best
Distorted Thinking
The Steps of Feeling Good
Module 2 4 Lessons
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Understanding Assertiveness
Aggressive Behavior
Passive And Assertive Behavior
Improving your Assertiveness Skills
Module 3 4 Lessons
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Communication Skills
Asking and Listening
Active Listening
Non-Verbal Messages
Module 4 3 Lessons
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Writing Skills
Punctuation Pointers
Proof Reading
Module 5 3 Lessons
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Getting Ahead
Self Management
Time Management Tips
Module 6 6 Lessons
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Organizing Your Workplace
Setting Goals With Spirit!
Working as a Team
Learning to Say No
Working with Difficult People
Dealing with Stress
Skills of an Administrative Assistant Quiz
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